Privacy Policy

Our website address is:

Theme Masters (“ThemeMasters”) values your privacy and protecting your information is critically important to us. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

1) What information is collected


Only registered users can purchase a WordPress theme on our Website. Once you are registered, you have your own account. You can register on our Website by providing the following personal information:

  • Your Name
  • Billing address
  • Email address
  • Website address
  • Username and password

Once you are registered, you can login to your account with your username and password. You are responsible for maintaining the security of your password and account. You are fully responsible for all activities that occur under this account and any other actions taken in connection with this account. You must immediately notify ThemeMasters of any unauthorized uses of your account or any other breaches of security. ThemeMasters will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. During the sign-up process, you may also select the option of receiving e-mail offers from us.

You have the obligation to state truthfully, accurately and completely your up-to-date personal information in the registration process and update your account whenever it is needed. If your personal information is not in compliance with these provisions or if ThemeMasters has reasonable suspicions that your personal information is not in accordance with these provisions, ThemeMasters has the right to reject your application for registration or to suspend or terminate immediately your account, irrespectively of any notice, any use, current or future. In this case, you have no right to any refund for the suspension or termination of your account.


When visitors leave comments on the site we collect the data shown in the comments form and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

When visitors fill a contact form on our website, we collect the data in contact form and also the visitor’s IP address and browser user agent string to help spam detection.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

2) How the information is used

Our primary purpose in collecting your information is to provide you with a safe, smooth, efficient and customised experience. By submitting your information to ThemeMasters, you agree that we may use your information for the following purposes:

Fulfilling Your Requests

We use return e-mail addresses to provide you with the information, products and services that you request from us, including the provision of WordPress themes.

Communication and Customer Service

We communicate with our users on a regular basis via email to provide requested services and help you manage your account. These activities include:

  • Responding to requests for customer service
  • Confirming information concerning a user’s identity, business or account activity
  • Resolving customer complaints

We use your email address to:

  • Confirm your opening of a ThemeMasters account
  • Send you notice of any purchases that you make with ThemeMasters
  • Send you information about important changes to our products and services, including notice of any times that our services may not be available
  • Send notices and other disclosures required by law
  • Users cannot opt out of these communications, but they will be primarily service-oriented rather than promotional.

As we are obligated to send these communications to current customers, if you do not wish to receive these communications at all, then, unfortunately, you must close your account.


We also use your email address to send you other types of communications that you can control, including information about new themes, customer surveys and special promotions. These communications are to:

  • Provide you with information about services we offer that are similar to those that you have already enquired about or purchased
  • Provide updates on the services we offer, and promotional offers based on your activities
  • Tell you about new products and features we are developing that you may find useful

3) How the information is stored

We save your personal information in our database in order to improve our Website’s and user experience and in accordance with our Terms & Conditions. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. If you wish that your personal information be permanently deleted from our database when you stop using our Services, please notify us at

All payments are SSL encrypted and handled through STRIPE. Credit card informations are not stored on anywhere on our website. All your payments are 100% secure.

4) Public Information and Sharing with Third Parties

Blog Comments: We have public blogs on our websites. Any information you include in a comment on our blog may be read, collected, and used by anyone. If your personal information appears on our blogs and you want it removed, contact us. If we are unable to remove your information, we will tell you why.

Social Media Platforms and Widgets/Links to Third-Party Websites: Our websites include links to other websites, whose privacy practices may be different from ours. If you submit Personal Information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

Analytics and Search Engine Providers: We share your IP address with analytics and search engine providers that assist us in the improvement and optimisation of our site, and also for 3rd party advertising on 3rd party websites.

5) How your information is protected

To protect our Users’ privacy, Users’ personal information is not published in any way to other Users or third parties. We do not make any personal information available to third parties for their marketing purposes. If however, we share your personal information and data with third parties, we will notify you. Please note that no transmission over the internet can be fully guaranteed in its confidentiality and non-disclosure, and as such, you transmit at your own risk.

ThemeMasters uses robust security measures to protect personal information from unauthorized access, maintain personal information accuracy, and help ensure the appropriate use of personal information. When the Services are accessed using the internet, Secure Socket Layer (SSL) technology protects your data using both server authentication and data encryption. These technologies help ensure that your information is safe, secure, and only available to you to whom the information belongs and those to whom you have granted access. ThemeMasters also implements other advanced technology measures to prevent interference or access from outside intruders. We do not tolerate Spam. To report ThemeMasters-related spam please contact us at

Visitor comments may be checked through an automated spam detection service.

6) Legal requests

We cooperate with law enforcement authorities, as well as with other third parties, to enforce laws, intellectual property rights and to prevent fraud. In response to a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we can, and you authorize us to, disclose your name, e-mail address and Website use history, with or without a subpoena. Without limiting the above, we will not disclose your personal information to any law enforcement or other governmental officials without a subpoena or court order, except when we believe in good faith that the disclosure of information is necessary to protect our rights, enforce our policies, respond to claims that your use of our Services violates ThemeMasters policies or rights or others, or protect anyone’s rights, property or safety.

7) Changes

If our Privacy Policy procedures change, we will post those changes immediately to our Website. Any such changes will be effective immediately from the time they are posted, unless otherwise stated in the change provision. E-mail notification will be sent to Users.